Privacy Policy

This Privacy Policy explains how Marvel-Works (“Marvel-Works,” “we,” “us,” or “our”) collects, uses, and shares information when you visit https://www.marvel-works.com(the “Site”) or contact us through it. By using the Site, you agree to the practices described here.

Information we collect

Information you give us. When you submit our contact or estimate form, we collect the details you choose to provide — typically your name and phone number, and optionally your email address along with project details such as the type of work, a description, your timeline, and a budget range. You control how much you share; only your name and phone number are required to reach you.

Information collected automatically.Like most websites, we and our analytics provider automatically collect standard technical information when you visit — such as your IP address, browser and device type, pages viewed, referring page, and the date and time of your visit. This is collected through cookies and similar technologies (see “Cookies and analytics” below).

How we use your information

• To respond to your inquiry, answer questions, and schedule a free on-site estimate
• To prepare and provide written scopes and quotes for your project
• To follow up about a project you’ve asked us about
• To operate, maintain, and improve the Site and understand how it’s used
• To protect against fraud, spam, and abuse, and to comply with our legal obligations

How we share your information

We do not sell your personal information. We share information only as needed to run our business:

• Email and communications. Form submissions are delivered to us by email through our email provider (Zoho) so we can respond to your inquiry.
• Analytics. We use Google Tag Manager and the analytics tools it loads (such as Google Analytics) to understand site usage. These providers process technical and usage data on our behalf.
• Legal and safety. We may disclose information if required by law, or to protect the rights, property, or safety of Marvel-Works, our customers, or others.

Cookies and analytics

The Site uses cookies and similar technologies for analytics and to help the Site function. You can control or disable cookies through your browser settings; some features may not work as well if you do. You can opt out of Google Analytics across sites using Google’s opt-out browser add-on.

Third-party content and links

The Site may feature or embed content from third parties — for example, Instagram posts of our recent work or a map — and may link to other sites such as our Google Business Profile. Those third parties may set their own cookies and collect information under their own privacy policies, which we don’t control. We encourage you to review the privacy policies of any third-party services you interact with.

Data retention

We keep the information you submit for as long as needed to respond to your inquiry and manage our relationship with you, and as required for our legitimate business and legal purposes. We retain automatically collected analytics data according to our analytics provider’s standard retention settings.

How we protect your information

We use reasonable administrative and technical measures to protect the information we hold. No method of transmission over the internet or electronic storage is completely secure, however, so we cannot guarantee absolute security.

Your choices and rights

You may request to access, correct, or delete the personal information you’ve provided to us, or ask us not to contact you, by emailing gnunez@marvel-works.com. Depending on where you live, you may have additional rights under applicable law; we’ll honor those rights as required.

Children’s privacy

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective” date above. Material changes will be reflected on this page.

Contact us

Questions about this Privacy Policy or your information? Reach Marvel-Works at gnunez@marvel-works.com or 832-390-8685.

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